Examples

Northumberland Wedding (nlandwedding) on Pinterest

Northumberland Council are using Pinterest to promote wedding venues in the county – a smart move, given how many weddings … Read more » – Northumberland Wedding (nlandwedding) on Pinterest

Worcestershire County Council | At Work in Highways

Lovely little film from Worcestershire, inviting pothole reports and other feedback to the tune of My Way (via Dave Briggs): … Read more » – Worcestershire County Council | At Work in Highways

Social Media Guidelines: Kirklees

Via the excellent Comms2Point0, here’s a local authority’s social media guidance site aimed at staff wanting to use social media … Read more » – Social Media Guidelines: Kirklees

Sandwell

A great example of a local council Facebook page with engaging content

Map of digital innovation across the UK

Dan Slee, a contributor here, has set up a Google map of good examples of creative use of digital and … Read more » – Map of digital innovation across the UK

Barnet PledgeBank

Barnet Council commissioned a version of MySociety’s PledgeBank platform to encourage neighbours to come together to host street parties, agree … Read more » – Barnet PledgeBank

Domestic violence: an online & offline behaviour change campaign

While at Cannock Chase Council I was involved in a fully integrated behaviour change campaign which included digital elements – … Read more » – Domestic violence: an online & offline behaviour change campaign

Monmouthshire Youth Service – Facebook

Great example of a council youth service using Facebook as the managed hub for communication with the young people they … Read more » – Monmouthshire Youth Service – Facebook

Oldham taking council meetings online

This article by the leader of Oldham Council describes how they’ve opened up council meetings using technology: Oldham’s aspiration is … Read more » – Oldham taking council meetings online

Walsall Wildlife – A bee’s-eye view of the borough…

A great work-related blog by Morgan Bowers, Senior Countryside Ranger working for Walsall Countryside Services (part of Walsall Council). Morgan … Read more » – Walsall Wildlife – A bee’s-eye view of the borough…

EDL and other protests in Wellington, Shropshire

When far right groups like the English Defence League stage marches their aim is publicity. Disorder can sometimes follow. This … Read more » – EDL and other protests in Wellington, Shropshire

Getting to grips with winter – Hertfordshire County Council

Nice, straightforward how-to video narrated by a gritter lorry driver, produced by the County Council on how to prepare for … Read more » – Getting to grips with winter – Hertfordshire County Council

Budget Simulator – Delib

A demonstration of a tool from Delib (alternatives exist from other providers) which helps simulate the trade-offs between different areas … Read more » – Budget Simulator – Delib

ShapeYourPlace.org

The Shape Your Place project developed a network of community websites, combining a channel for fault reporting and consultation with … Read more » – ShapeYourPlace.org

Local Government transparency – draft guidance on data publishing

The Local Government Association published some of its technical guidance for local authorities in ‘commentable’ format, enabling local authorities and … Read more » – Local Government transparency – draft guidance on data publishing

How Yammer can help local government innovate

Yammer is an internal social network that helps you engage with staff. A giant water cooler it’s more work-focused than … Read more » – How Yammer can help local government innovate

Provider Engagement Network: BuddyPress

Building a platform to engage with people can be tricky. Here Carl Haggerty talks through a case study of how … Read more » – Provider Engagement Network: BuddyPress

social media and the council mag

With budgets shrinking there is pressure to do more for less. One of the first victims has been the printed … Read more » – social media and the council mag

Elections 2009: a post in two parts

This landmark post from Derbyshire County Council’s Sarah Lay has not dated. Setting out how she used the web and … Read more » – Elections 2009: a post in two parts

Walsall 24 – a ‘day in the life’ on Twitter

Walsall 24 was a campaign that won gold in LGComms 2011 annual awards. A cross-section of everything the council did … Read more » – Walsall 24 – a ‘day in the life’ on Twitter

You’ve been pinned – local government and Pinterest

Pinterest is the new kid on the block. But how can the public sector use it? Rather effectively as this … Read more » – You’ve been pinned – local government and Pinterest

‘Connected councillors: a guide to using social media’

A brilliant guide for politicians on how to use the social web to listen and talk to communities. Social media … Read more » – ‘Connected councillors: a guide to using social media’

Twitter to help answer questions and queries

Twitter has often been used as an extension of the comms team. This case study shows how it can be … Read more » – Twitter to help answer questions and queries

Using Audioboo for podcasting

Have a smart phone and you can use Audioboo. Have Audioboo and you can make sound recordings on the hoof. … Read more » – Using Audioboo for podcasting

Using social media to promote countryside

Empowering frontline staff can be a powerful way to communicate using web tools. This case study shows how a countryside … Read more » – Using social media to promote countryside

#wmgrit on Twitter

By using web tools to communicate in real time people are better informed. Even better than that. They feel happier … Read more » – #wmgrit on Twitter

Let’s talk Newcastle

Online engagement and consultation platform from Newcastle City Council incorporating Twitter, Facebook and YouTube feeds.

Blog: Jan Britton

Jan Britton is Interim Chief Executive of Sandwell Council, and uses his blog as a way of talking to staff … Read more » – Blog: Jan Britton

Coventry on Facebook

When they set up the Council’s Facebook page, the team at Coventry City Council pulled a masterstroke: don’t call it … Read more » – Coventry on Facebook

Love Lewisham

Online and mobile reporting of environmental issues which allows residents to upload photos of service requests/problems and geotag them. Residents … Read more » – Love Lewisham