Techniques

There’s no shortage of social media tools – from Pinterest to Foursquare, Google+ to Facebook – and there’s lots of inspiration on this site from others who have used them effectively. This section has some more information about how you can use these tools – and the techniques for digital engagement that go alongside them – effectively.

I’m a Civil Servant: Should I Post This Update?

A slightly silly ‘infographic’ style flowchart with a serious point – what are the red lines for public servants to … Read more » – I’m a Civil Servant: Should I Post This Update?

10 rules of thumb for a tweeting MP

Grant Shapps, a minister at the Department for Communities and Local Government, wrote a useful politician-to-politician guide on using Twitter … Read more » – 10 rules of thumb for a tweeting MP

Digital Diplomacy

Comprehensive guide to the Foreign and Commonwealth Office’s use of social media including policies, guidance and descriptive information on channels … Read more » – Digital Diplomacy

Getting started with Twitter

This simple briefing – written a few years ago by @ereuben – was designed to help a senior manager or … Read more » – Getting started with Twitter

Seven principles for digital engagement (help me please)

Emma Mulqueeny blogs about digital engagement and invites discussion on the seven principles of digital engagement laid out to her … Read more » – Seven principles for digital engagement (help me please)