Strategies

Social Media Guidelines: Kirklees

Via the excellent Comms2Point0, here’s a local authority’s social media guidance site aimed at staff wanting to use social media … Read more » – Social Media Guidelines: Kirklees

Cornwall Council – Social Media

Cornwall Council have published a couple of very useful documents – their sensible corporate Social Media Policy, and a ‘Social … Read more » – Cornwall Council – Social Media

Creating a New Social Media Policy? Try US Gov Best Practices Approach

Blogpost points to best practice approaches across US government departments on policy,strategy, digital engagement and social media. Are you looking … Read more » – Creating a New Social Media Policy? Try US Gov Best Practices Approach

NYC.gov – Social Media Customer Use Policy

New York City page outlining its terms of usage to customers, this practice gives users guidance on monitoring procedures and … Read more » – NYC.gov – Social Media Customer Use Policy

State of Texas – Social Media Policy

Forward facing site explaining Texas’ use of social media to the general public. An excellent example of how to communicate … Read more » – State of Texas – Social Media Policy

Victoria State Dept of Justice Social Media Policy for Employees

Australia’s Victoria State Department of Justice offer policy guidance on social media usage and a YouTube video summarising their usage … Read more » – Victoria State Dept of Justice Social Media Policy for Employees

Digital Diplomacy

Comprehensive guide to the Foreign and Commonwealth Office’s use of social media including policies, guidance and descriptive information on channels … Read more » – Digital Diplomacy

Social media policy – National Library of Australia

Creative Commons licensed social media policy from the National Library of Australia. Due to the open nature of Creative Commons … Read more » – Social media policy – National Library of Australia

Online engagement guidelines – Ministry of Defence

The MoD guidance on social media are detailed but clear, differentiating ‘personal’, ‘sponsored’ and ‘official’ presences: The aim of this … Read more » – Online engagement guidelines – Ministry of Defence

Official attributed content policy – DH

The Department of Health supports staff who publish attributed official digital content, where it can help deliver policy and communications … Read more » – Official attributed content policy – DH

Digital Dialogues Digital Engagement Guide

As part of its work commissioned by the Ministry of Justice, the Digital Dialogues project delivered by the Hansard Society, … Read more » – Digital Dialogues Digital Engagement Guide

Designing social media policy for government

Practical guide from the University at Albany’s Center for Technology in Government. This article outline the basis for designing a … Read more » – Designing social media policy for government

Coca Cola social media principles

Coca Cola is a corporate bohemoth. Take a look at their social media and it’s just a bit effective. On … Read more » – Coca Cola social media principles

Red Cross toolkit for social media

The US Red Cross have a Google doc that sets out their approach to social media. It’s useful to take … Read more » – Red Cross toolkit for social media

Monmouthshire County Council: social media guidelines

A concise but specific policy for staff and elected members, describing how to manage the risks of engaging professionally in … Read more » – Monmouthshire County Council: social media guidelines

Monmouthshire County Council: social media

Monmouthshire County Council is pioneering the organisation-wide use of social media, and provides a useful round-up of the policies and … Read more » – Monmouthshire County Council: social media

COI – Social Media Guidance

Central Office of Information guidance on social media and engagement best practice. NB. COI is set to close on 31 … Read more » – COI – Social Media Guidance

Social media guidance for public servants

Excellent blog from former civil servant on what should be included in new Cabinet Office guidance on social media. What … Read more » – Social media guidance for public servants

Civil Service Principles for participation online

Published in 2009 after much internal discussion, the following points – and the Civil Service Code on top of which … Read more » – Civil Service Principles for participation online