Strategies

Civil Service propriety guidance for social media – GCN

The Government Communications network has released guidance on propriety in using social media in government: When using official social media … Read more » – Civil Service propriety guidance for social media – GCN

Social Media Guidelines: Kirklees

Via the excellent Comms2Point0, here’s a local authority’s social media guidance site aimed at staff wanting to use social media … Read more » – Social Media Guidelines: Kirklees

Cornwall Council – Social Media

Cornwall Council have published a couple of very useful documents – their sensible corporate Social Media Policy, and a ‘Social … Read more » – Cornwall Council – Social Media

Social networking guidance for employers – Acas

Concise, practical guidance for employers by Acas, covering the implications of social media for recruitment, bullying, grievance procedures and more: … Read more » – Social networking guidance for employers – Acas

Creating a New Social Media Policy? Try US Gov Best Practices Approach

Blogpost points to best practice approaches across US government departments on policy,strategy, digital engagement and social media. Are you looking … Read more » – Creating a New Social Media Policy? Try US Gov Best Practices Approach

NYC.gov – Social Media Customer Use Policy

New York City page outlining its terms of usage to customers, this practice gives users guidance on monitoring procedures and … Read more » – NYC.gov – Social Media Customer Use Policy

Victoria State Dept of Justice Social Media Policy for Employees

Australia’s Victoria State Department of Justice offer policy guidance on social media usage and a YouTube video summarising their usage … Read more » – Victoria State Dept of Justice Social Media Policy for Employees

Digital Diplomacy

Comprehensive guide to the Foreign and Commonwealth Office’s use of social media including policies, guidance and descriptive information on channels … Read more » – Digital Diplomacy

Social media policy – National Library of Australia

Creative Commons licensed social media policy from the National Library of Australia. Due to the open nature of Creative Commons … Read more » – Social media policy – National Library of Australia

Online engagement guidelines – Ministry of Defence

The MoD guidance on social media are detailed but clear, differentiating ‘personal’, ‘sponsored’ and ‘official’ presences: The aim of this … Read more » – Online engagement guidelines – Ministry of Defence

Twitter guidance – DH

Policy and staff guidance on use of Twitter as part of their professional work for the Department: Social media is … Read more » – Twitter guidance – DH

Official attributed content policy – DH

The Department of Health supports staff who publish attributed official digital content, where it can help deliver policy and communications … Read more » – Official attributed content policy – DH

Political vs official social media channels

This briefing was written to help ministers and special advisers understand the issues and boundaries between official corporate social media … Read more » – Political vs official social media channels

Moderation policy

House rules are a useful way to keep discussion online on-topic, clean and constructive. Writing them down and posting them … Read more » – Moderation policy

Designing social media policy for government

Practical guide from the University at Albany’s Center for Technology in Government. This article outline the basis for designing a … Read more » – Designing social media policy for government

BT’s social media guidelines

In the private sector engaging online is an important aspect of customer care and communications. BT have developed their own … Read more » – BT’s social media guidelines

Police Code of Conduct approach to Social Media

Stuart Hyde, Chief Constable of Cumbria Police gives his views on how staff should conduct themselves when interacting with members … Read more » – Police Code of Conduct approach to Social Media

Monmouthshire County Council: social media guidelines

A concise but specific policy for staff and elected members, describing how to manage the risks of engaging professionally in … Read more » – Monmouthshire County Council: social media guidelines

Monmouthshire County Council: social media

Monmouthshire County Council is pioneering the organisation-wide use of social media, and provides a useful round-up of the policies and … Read more » – Monmouthshire County Council: social media

COI – Social Media Guidance

Central Office of Information guidance on social media and engagement best practice. NB. COI is set to close on 31 … Read more » – COI – Social Media Guidance

Social media guidance for public servants

Excellent blog from former civil servant on what should be included in new Cabinet Office guidance on social media. What … Read more » – Social media guidance for public servants

Civil Service Principles for participation online

Published in 2009 after much internal discussion, the following points – and the Civil Service Code on top of which … Read more » – Civil Service Principles for participation online