NYC.gov – Social Media Customer Use Policy

Visit: http://www.nyc.gov/html/misc/html/social_media_policy.html

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New York City page outlining its terms of usage to customers, this practice gives users guidance on monitoring procedures and acceptable usage.

New York City engages customers through many digital outlets, including NYC.gov and 311 Online. Communicating with the City through social media further enables customers to contact the City in a direct and meaningful way.

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