The LEFT formula takes two arguments: the thing you're taking the left-hand side of, and the number of characters you want to take. So the following formula takes the first five characters of cell A1.
=LEFT(A1,5)
But if you only need one character, there's no need for a second argument. So the following formula will take the first character of cell A1.
=LEFT(A1)
The lack of a second argument means that Excel defaults to taking a single character. And the same is true of the RIGHT function.