Monitoring
In: Techniques
Tackling a misinformed Facebook campaign
Back in 2009, while working for Newcastle City Council, I came across an anti-council Facebook group and took the decision … Read more » – Tackling a misinformed Facebook campaign
In: Questions
Which paid for social media monitoring tool(s) would others recommend?
Matt Navarra asks: The web is littered with a whole range of free to use social media monitoring and measuring … Read more » – Which paid for social media monitoring tool(s) would others recommend?
In: Examples
Open Source, Open Standards and Re-Use: Government Action Plan
The Cabinet Office launched its Open Source & Open Standards strategy and aggregated online comment and mentions using a simple … Read more » – Open Source, Open Standards and Re-Use: Government Action Plan
In: Techniques
Monitoring the online debate with a dashboard
Unless you know who is talking about you and the issues you want to know about, you can’t begin the process of engaging with them online. Read more » – Monitoring the online debate with a dashboard
In: Questions
How can I stop this stuff from taking over my life?
John Smith writes: I’d like to use Twitter, but don’t have the time. Any tools you’d recommend? Try a dashboard-style … Read more » – How can I stop this stuff from taking over my life?