Monitoring

In: Techniques

Tackling a misinformed Facebook campaign

Back in 2009, while working for Newcastle City Council, I came across an anti-council Facebook group and took the decision … Read more » – Tackling a misinformed Facebook campaign

In: Questions

Which paid for social media monitoring tool(s) would others recommend?

Matt Navarra asks: The web is littered with a whole range of free to use social media monitoring and measuring … Read more » – Which paid for social media monitoring tool(s) would others recommend?

In: Examples

Open Source, Open Standards and Re-Use: Government Action Plan

The Cabinet Office launched its Open Source & Open Standards strategy and aggregated online comment and mentions using a simple … Read more » – Open Source, Open Standards and Re-Use: Government Action Plan

In: Techniques

Monitoring the online debate with a dashboard

Unless you know who is talking about you and the issues you want to know about, you can’t begin the process of engaging with them online. Read more » – Monitoring the online debate with a dashboard

In: Questions

How can I stop this stuff from taking over my life?

John Smith writes: I’d like to use Twitter, but don’t have the time. Any tools you’d recommend? Try a dashboard-style … Read more » – How can I stop this stuff from taking over my life?