Help a senior manager to engage online

Ministers, chief executives and directors are understandably keen to hear from the staff, stakeholders and citizens they serve. Blogs offer an opportunity for them to share their work and thoughts and engage in ongoing conversation; Twitter offers a similar kind of interaction, in shorter bursts and potentially from mobile devices which busy, mobile senior people sometimes find easier. Online question and answer sessions help to focus and time-limit discussion around a particular event, and provide direct interaction.

How the White House Has Engaged With the American People Online

Nice round-up and examples from one of the historic government uses of social media and digital: The White House has … Read more » – How the White House Has Engaged With the American People Online

We The Peoples

The UN uses Medium to bring together a range of staff working in different countries, to shed light on what … Read more » – We The Peoples

The Miami Heat at the White House: Healthy Tips From NBA Champions

I’ve got a particular loathing for worth YouTube videos featuring politicians. Who wants to watch those tedious remarks? But Government … Read more » – The Miami Heat at the White House: Healthy Tips From NBA Champions

Blogging 101: UKTI guide for new bloggers

UK Trade & Investment runs a group blog showcasing the work of their people around the world. As part of … Read more » – Blogging 101: UKTI guide for new bloggers

DFID’s top tips for a Google Hangout

Learnings from DFID on using a Google+ hangout for global video chat with a minister and others: Google Hangouts offer … Read more » – DFID’s top tips for a Google Hangout

Visit to Estonia by Francis Maude, Minister for the Cabinet Office on Tripline

An interesting and creative use of online timeline creator, Tripline, by the Cabinet Office to cover the trip of minister … Read more » – Visit to Estonia by Francis Maude, Minister for the Cabinet Office on Tripline

Audioboo: Building Spacecraft In Stevenage

Lord Paul Drayson was Minister for Science & Innovation from 2009-2010, and a committed user of social media to connect … Read more » – Audioboo: Building Spacecraft In Stevenage

5 Questions in 5 Minutes – World Bank Live

The World Bank is engaging online by putting ‘5 questions in 5 minutes’ to a series of senior leaders of … Read more » – 5 Questions in 5 Minutes – World Bank Live

Supt Keith Fraser on Twitter

A good use of Twitter by a senior police officer, Superintendant Keith Fraser, Head of Crime and Operations for the … Read more » – Supt Keith Fraser on Twitter

Minister answers MSN viewers’ questions… from Antarctica

During a visit to the Antarctic in February 2012, Science minister David Willetts took questions from MSN readers on a … Read more » – Minister answers MSN viewers’ questions… from Antarctica

Ten reasons why NHS CEOs should use Twitter

Top ten reasons why a senior leader might consider using Twitter, written by the Chief Executive of Heart of England … Read more » – Ten reasons why NHS CEOs should use Twitter

Walsall Wildlife – A bee’s-eye view of the borough…

A great work-related blog by Morgan Bowers, Senior Countryside Ranger working for Walsall Countryside Services (part of Walsall Council). Morgan … Read more » – Walsall Wildlife – A bee’s-eye view of the borough…

Metropolitan Police Service – Ask Met Boss

The Metropolitan Police Service use the Twitter hashtag ‘#askmetboss’ and CoverItLive to source questions for a regular webchat with the … Read more » – Metropolitan Police Service – Ask Met Boss

Professor Douglas Kell’s blog, BBSRC

Professor Douglas Kell is the Chief Executive of the Bioscience Research Council (BBSRC) and blogs regularly about bioscience issues. He … Read more » – Professor Douglas Kell’s blog, BBSRC

10 rules of thumb for a tweeting MP

Grant Shapps, a minister at the Department for Communities and Local Government, wrote a useful politician-to-politician guide on using Twitter … Read more » – 10 rules of thumb for a tweeting MP

A Twitter guide for senior local government officers

Forward thinking local government LGC magazine editor Emma Maier thought it was a good idea to produce a Twitter guide … Read more » – A Twitter guide for senior local government officers

Mark Prisk asks SMEs on LinkedIn

Business minister Mark Prisk MP asks SME owners on LinkedIn for their experience of barriers that are holding back their … Read more » – Mark Prisk asks SMEs on LinkedIn

Twitter Q&As by Digital Diplomacy on Prezi

The FCO Digital Diplomacy team created a short presentation of advice on how to plan for a Twitter Q&A with … Read more » – Twitter Q&As by Digital Diplomacy on Prezi

G-Cloud Apply Camp

The Cabinet Office G-Cloud programme team ran an ‘Apply Camp’ event in November 2011 to raise awareness and answer questions … Read more » – G-Cloud Apply Camp

Political vs official social media channels

This briefing was written to help ministers and special advisers understand the issues and boundaries between official corporate social media … Read more » – Political vs official social media channels

Getting started with Twitter

This simple briefing – written a few years ago by @ereuben – was designed to help a senior manager or … Read more » – Getting started with Twitter

Foreign Secretary answers questions on Libya via Twitter

The Foreign Secretary took questions via Twitter, using the hashtag ‘#askFS’ during August 2011. He has since repeated the session … Read more » – Foreign Secretary answers questions on Libya via Twitter

Ask Lord Browne – The Student Room

When he launched his review of student finance in England, Lord Browne took part in a live Q&A on The … Read more » – Ask Lord Browne – The Student Room

Webchat on personalisation – David Behan

David Behan is a Director General at the Department of Health who has used various digital channels to engage external … Read more » – Webchat on personalisation – David Behan

How bloggers and police countered riot rumours in Wolverhampton

When the riots struck panic and rumour kicked in. While some called for the internet to be shut down others … Read more » – How bloggers and police countered riot rumours in Wolverhampton

‘Connected councillors: a guide to using social media’

A brilliant guide for politicians on how to use the social web to listen and talk to communities. Social media … Read more » – ‘Connected councillors: a guide to using social media’

Blog: Jan Britton

Jan Britton is Interim Chief Executive of Sandwell Council, and uses his blog as a way of talking to staff … Read more » – Blog: Jan Britton

Monitoring the online debate with a dashboard

Unless you know who is talking about you and the issues you want to know about, you can’t begin the process of engaging with them online. Read more » – Monitoring the online debate with a dashboard