Policy

Discussing Science in a Digital Age

BIS’s 2014 studying into attitudes and understanding of science included social listening for the first time. This helped them to … Read more » – Discussing Science in a Digital Age

Future of cities

A lovely use of a blog format for a team to share images and thinking around an interesting policy issue: … Read more » – Future of cities

In: Examples, Strategies

Social Media Guidelines: Kirklees

Via the excellent Comms2Point0, here’s a local authority’s social media guidance site aimed at staff wanting to use social media … Read more » – Social Media Guidelines: Kirklees

MRC Social Media Guidelines

Nice, succinct social media policy from the Medical Research Council, including a version of a social media response flowchart. … Read more » – MRC Social Media Guidelines

Cornwall Council – Social Media

Cornwall Council have published a couple of very useful documents – their sensible corporate Social Media Policy, and a ‘Social … Read more » – Cornwall Council – Social Media

Focus on Enforcement

The Better Regulation Executive (part of the Department for Business, Innovation and Skills), created a site for people to report … Read more » – Focus on Enforcement

Creating a New Social Media Policy? Try US Gov Best Practices Approach

Blogpost points to best practice approaches across US government departments on policy,strategy, digital engagement and social media. Are you looking … Read more » – Creating a New Social Media Policy? Try US Gov Best Practices Approach

NYC.gov – Social Media Customer Use Policy

New York City page outlining its terms of usage to customers, this practice gives users guidance on monitoring procedures and … Read more » – NYC.gov – Social Media Customer Use Policy

State of Texas – Social Media Policy

Forward facing site explaining Texas’ use of social media to the general public. An excellent example of how to communicate … Read more » – State of Texas – Social Media Policy

Victoria State Dept of Justice Social Media Policy for Employees

Australia’s Victoria State Department of Justice offer policy guidance on social media usage and a YouTube video summarising their usage … Read more » – Victoria State Dept of Justice Social Media Policy for Employees

In: Strategies, Techniques

Digital Diplomacy

Comprehensive guide to the Foreign and Commonwealth Office’s use of social media including policies, guidance and descriptive information on channels … Read more » – Digital Diplomacy

Social media policy – National Library of Australia

Creative Commons licensed social media policy from the National Library of Australia. Due to the open nature of Creative Commons … Read more » – Social media policy – National Library of Australia

Online engagement guidelines – Ministry of Defence

The MoD guidance on social media are detailed but clear, differentiating ‘personal’, ‘sponsored’ and ‘official’ presences: The aim of this … Read more » – Online engagement guidelines – Ministry of Defence

Official attributed content policy – DH

The Department of Health supports staff who publish attributed official digital content, where it can help deliver policy and communications … Read more » – Official attributed content policy – DH

Digital Dialogues Digital Engagement Guide

As part of its work commissioned by the Ministry of Justice, the Digital Dialogues project delivered by the Hansard Society, … Read more » – Digital Dialogues Digital Engagement Guide

Designing social media policy for government

Practical guide from the University at Albany’s Center for Technology in Government. This article outline the basis for designing a … Read more » – Designing social media policy for government

Coca cola - photo credit natetheape21

Coca Cola social media principles

Coca Cola is a corporate bohemoth. Take a look at their social media and it’s just a bit effective. On … Read more » – Coca Cola social media principles

Red Cross - photo credit Gematrium on Flickr

Red Cross toolkit for social media

The US Red Cross have a Google doc that sets out their approach to social media. It’s useful to take … Read more » – Red Cross toolkit for social media

Monmouthshire County Council: social media guidelines

A concise but specific policy for staff and elected members, describing how to manage the risks of engaging professionally in … Read more » – Monmouthshire County Council: social media guidelines

Monmouthshire County Council: social media

Monmouthshire County Council is pioneering the organisation-wide use of social media, and provides a useful round-up of the policies and … Read more » – Monmouthshire County Council: social media

COI – Social Media Guidance

Central Office of Information guidance on social media and engagement best practice. NB. COI is set to close on 31 … Read more » – COI – Social Media Guidance

Social media guidance for public servants

Excellent blog from former civil servant on what should be included in new Cabinet Office guidance on social media. What … Read more » – Social media guidance for public servants

Civil Service Principles for participation online

Published in 2009 after much internal discussion, the following points – and the Civil Service Code on top of which … Read more » – Civil Service Principles for participation online