community management

In: Examples

The Official Highway Code

The Driving Standards Agency (DSA) runs an official Facebook page and Twitter feed for The Highway Code. The channels, which … Read more » – The Official Highway Code

In: Questions

How can we avoid the discussion being hijacked?

There are three good strategies for keeping the discussion constructive: 1. Have a clear focus for the project: define the … Read more » – How can we avoid the discussion being hijacked?

In: Examples

Liz @DSAgovuk on Twitter

Liz is one of the team from the Driving Standards Agency who engages online through Twitter (and other social media) … Read more » – Liz @DSAgovuk on Twitter

In: Examples

#nhssm – Social Media in the NHS

#nhssm is a weekly chat on Twitter, organised by people working in the NHS and DH, but not officially endorsed … Read more » – #nhssm – Social Media in the NHS