Twitter toolkit

Visit: http://digitaldiplomacy.fco.gov.uk/en/guide-train/guidance/content/social-media/twitter1/twitter-toolkit/

Click for larger version (ideal for cut+paste into presentations!)

Useful set of guides and links from the digital team at the Foreign & Commonwealth Office covering tools and techniques to help their colleagues get to grips with Twitter and manage their own Twitter accounts

for more examples and tips