Answering a question about criticism of the FCO on Quora

Visit: http://www.quora.com/Is-there-a-basis-in-fact-for-the-perception-that-the-British-Foreign-and-Commonwealth-Office-is-slow-to-help-British-citizens-in-countries-in-crisis

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Shane Dillon works at the Foreign Office, but more importantly, is an enthusiastic and highly effective, consistent user of social media to widen his professional network and advance the policies of his employer. In this answer to a thread on Quora asking whether criticism of the FCO is justified, he posts a short response including a video of the minister addressing the issue in question:

I do not think the UK Foreign and Commonwealth Office are slow to help British citizens.  The Foreign Secretary, William Hague does a good job outlin[ing] the breadth of the Consular work from the Foreign Office

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